Today, I was an absolute mess for about five minutes while I deliberated with a coworker how I should address an email to a team of consultants, who happen to work out of India. I had only one of their names and didn't want to address the email to one person and ignore the rest. I eventually settled on "hello [name] and team," but not before having this gem of a conversation:
I have no idea who to address it to. [company] team? That sounds so impersonal!As per usual, my PA found a potential problem (this is why I rarely CC people I work for. Bad habit? Yes. Keeps me from passing out? Yes.), but it was nowhere near as bad as her referring to our consultants as "little mountain sherpas who get the work done while we sleep." And I have to admit, I did feel a little bit better about myself when I thought about it.
I'm sure they don't care how you address them, as long as it's not how Heather does it. 'Dear mountain sherpas...'